Please call for imprint area when using one of our borders. Poor quality or complicated art that results in additonal time will incur an art charge of $70.00 (A) per hour.
We prefer artwork to be emailed to email@example.com. If unavailable, a disk or camera ready artwork is acceptable. We use the following programs:
We use the following formats:
Net 30 with approved credit. Please email or fax credit references. Our credit dept. will contact your credit references as soon as possible. Generally, the requested return of information from your references takes two weeks with no order being placed in process until approved. Should your order require us to process your order to meet a delivery date prior to approval of credit, you have the option to prepay your order.
BAC Industries, Inc. cannot guarantee variances in color, shade, texture, size and construction of finished goods due to uncontrollable circumstances. Fabric colors can change slightly from the mill depending on lot number and are not guaranteed to be colorfast. Printing light colors (white) on dark material (red, black) can cause bleeding of the ink (the white will appear pink or gray). No adjustments or claims will be processed regarding these variances. A waiver, with signed agreement as to customer responsibility, will be required should the customer desire to print light colors on dark materials. Flashing is not recommended for bandannas.
Please include quantity (bandannas should be ordered by color in dozens), item, description, imprint copy, ship date and any special instructions. We reserve the right to ship over/under quantity ordered by 5% and bill accordingly. Stock and blank styles ordered in error and returned will be assessed a 15% restocking fee or a minimum of $30.00 (A). Cancellation must be confirmed in writing (faxes are acceptable). Completed custom order cannot be cancelled. Cancellation charges depend on the status of the order. If already in process, generally a 15% fee (or $30.00A) is applied plus any art charges. When a custom order bandanna color is ordered in error, or the color is changed before printing, a 15% (or $30.00A) restocking fee will be applied to your invoice. Orders can not be cancelled after we begin printing the order.
Normal production time is 2 - 4 weeks from the time we receive all materials necessary to produce your order, including artwork and credit inforation and approval of preproduction proof if required. This includes paper proof approval. If a special "event" date is needed, confirmation of our shipping schedule is required prior to order placement to assure the order can arrive in time. Cowboy hat and pillow orders require increased production time depending on availability of materials.
Rush orders will be accomidated when possible. Rush orders for custom designs of less than 10 working days will be assessed a 10% rush charge, or $50.00 (A), whichever is greater. Rush orders require next day or 2nd day shipping. Stock and blank styles are available within 48 hours. Rush orders are not available for hat and pillow order (the standard 8 weeks to begin shipping will apply).
BAC Industries, Inc. will not assume responsibility with respect to the ownership of trademarks or corporate logos submitted for reproduction on our products. Logos reproduced on this website are for illustration only and ownership remains with the corporations represented. Our use of the designs does not imply endorsement or general availability of reproduction rights.
All orders shipped FOB Travelers Rest, SC. Orders will be shipped via best carrier unless otherwise specified on purchase orders. Though orders will be shipped by both Federal Express and UPS, due to special arrangements with Federal Express no customer UPS account numbers will be accepted. We will gladly ship on 3rd Party Federal Express numbers, or your Federal Express number. You will be charged a $5.00 handling fee per box for bandannas and and $8.00 per box handling fee for hats or pillows.
Any claims with any carrier will not be handled by BAC Industries, Inc. If a carrier fails to deliver a package it is your responsibility to contact the carrier and place your claim. We will only insure a package when a purchase order clearly notes to do so due to the higher shipping costs that will be involved. Please indicate the amount you would like us to insure each package for.
STEP AND REPEAT and art with heavy ink coverage: Any order that requires us to print in a step and repeat pattern must be quoted on individual basis. Any artwork with heavy ink coverage will also need to be quoted separately than standard printing prices shown. Please submit a copy of art to receive a quote on printing. We reserve the right to increase pricing based on ink coverage if art is not submitted prior to receipt of order.
BAC Industries Inc.
10 Millers Pond Way
Travelers Rest, 29690